WineSuite | Netsuite For The Wine Industry

Why WineSuite?

With prebuilt and configurable functionality for finance, CRM, sales, purchasing, inventory, reporting and more, WineSuite is a modular total wine business management suite, with modules for duty and VAT, rotations and bonded warehouses, wine storage and broking - even en primeur and Liv-ex integration.

Carefully developed, maintained and optimised by FHL on the NetSuite SuiteCloud development platform since 2010, WineSuite is unlike alternative products. Our clients enjoy all the latest features and upgrades. They can even create their own customised functions – with No Version Locking!

Why FHL?

Our team understands many of the typical nuances of the wine trade, from the numerous product attributes and variations - to handling stock - whether in bond or duty paid.

We continually engineer and optimise a valuable industry-specific application that caters for these common requirements. Not by reinventing the wheel, but by using the only on-demand development platform that already combines leading practice accounting / enterprise resource planning (ERP), inventory, customer relationship management (CRM), and ecommerce into a single system.

We are most interested in what makes your business distinctly unique and how we might help you to capitalise on your individuality and manage/solve your specific challenges.

As the largest and leading NetSuite practice in Europe, we have the resources, knowledge and expertise to help your business succeed.

We have completed over 200 implementations and received more NetSuite awards than anyone else.

Businesses who start their NetSuite journey with us, not only get the best implementation experience and business results, but also get the best long-term partnership and support.

Features

All features of WineSuite are presented natively and
seamlessly within NetSuite - including:

Item Attributes

The item record: supplier, name, description, size / volume, vintage, region, appellation – and more.

Duty & Tax Management

Calculation of duty based on alcohol type, ABV%, and the use of bonded or duty paid locations.

Rotation Management

Items can be rotation-based with unique information and images held on the rotation record.

Client Reserves

Storing stock on behalf of Customers.

Broking

Selling on behalf of Customers or 3rd parties.

Liv-ex Integration

Visibility of Liv-ex item pricing and management of Liv-ex offers and sales from within NetSuite (uses L-WIN).

To find out more

The NetSuite Advantage

Flexible and Future-Proof

NetSuite supports small, medium and enterprise businesses. There’s plenty of room for growth. All clients are maintained on the latest version – with limitless customisation.

Ease of Use

Intuitive interface and navigation options. 1-click processing. Real-time personalisable dashboards. Comprehensive online help – with user guides, video tutorials, context sensitive help topics. Help notes embedded in fields to help users on specific screens. Administration/customisation tools and training.

Security and Availability

Tier 1 datacentres and infrastructure, optimised and load-balanced for optimal performance and almost 100% uptime. Configurable user/role level access, idle disconnect and an always-on audit trail. 256bit TLS encryption – the same level as online banks. Configurable additional security options include password policies and location-based IP address restrictions.

Powerful Reporting and Analytics

Over 100 standard reports and customisable reports, saved searches, alerts, reminders, KPIs, report and data import/export capabilities.

Functionality to power your entire business

CRM: Sales Force Automation, Customer and Contact Management, Opportunities Quotes and Sales Orders (order types include Duty Paid and In Bond), Forecasting and pipeline management, Activities, integrated email and calendar, Sales Commissions, Team Selling, Marketing Automation and Bulk E-mail, Customisable Online Lead Forms, Customer Support Management, Customer online Self-Service.
ERP: Financials (GL, Customisable chart of Accounts, AR, AP, budgeting, EFT), Inventory Management (item costing, pricing rules, replenishment features, multi-location, item attributes and multiple units of measure), Purchasing and returns, Order management and fulfilment, HR, multi-currency, multi-language, multi-company.
Ecommerce: device-optimised webstores and websites, integrated analytics, 360-degree customer view, centralised order management and a single view of inventory across all channels, with support for B2B and B2C selling models.
Customisation: NetSuite’s SuiteCloud platform tools allow: Custom fields, records, entry forms, transaction types and document layouts. Customisable business processes and workflows. Customisable reports, analytics, business alerts, KPIs and reminders. Customisable logic and code. Integration to other systems via REST, SOAP, EDI, CSV, XML – and more

Our Wine Clients

“The benefits of the new suite is that it brings everything under one roof. As WineSuite comes with pre-configured wine industry features and is powered by NetSuite, we can move quickly, scale when we choose and have the flexibility to respond quickly to customers and our market. The end result will be a more efficient operation, a first-rate customer experience and a significant uplift in sales and profitability”.

Will Gardener

“It’s completely customisable. As long as we follow basic accounting principles, we can effectively do whatever we want and 90% of it is available for us to do it inhouse. The other advantage for us is that we can use it wherever we want in the world. No servers, no breakdowns and we don’t have the cost-base of all that infrastructure. The other benefit is that it makes working a lot quicker. In our experience, the quicker the customer gets the invoice, the quicker they pay.”

Tom Mann

“My fears were alleviated once we were introduced to their team. They’re extremely competent. We’ve been able to approach each step of the process with care and meticulous attention to detail. Their team is extraordinary at putting themselves in our shoes and understanding where it is we want to take certain things and where we don’t. They offer great insight and recommendations, too. It’s been a pleasure working with FHL”.

Roch Braillon

Our Partners

We work closely with a selection of leading technology partners.

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If you’d like to talk, get in touch here.