With increased expectations from the modern consumer, customers are demanding a more seamless way to shop. The traditional model where manufactures sell to wholesalers and retailers, who then sell to consumers has drastically changed since the emergence of ecommerce.
Retailers and distributors are looking for ways to build stronger customer relationships, and businesses need to change their distribution channels in order to survive with the new demands.
By moving D2C, you can now provide a more personalised experience for your customers and streamline your processes. With the correct system in place and shifting to D2C, you can capture data in order to make quicker decisions and scale for the future.
Want to find out more about why businesses are moving from B2B to D2C and how?