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SuiteCommerce Overview

Today's consumers, whether B2C or B2B, are increasingly demanding and expect the same experience and service level on every channel:

  • Store / Point of Sale
  • Web
  • Mobile (Responsive)
  • Call Centre / Support

SuiteCommerce is a collection of NetSuite modules that unify multi-channel, multi-location and multi-currency to create an omnichannel solution.


SuiteCommerce Advanced

SuiteCommerce Advanced makes it easy to deliver a personalised shopping experience to your customers across devices.

The solution provides:

  • A single integrated solution to manage your entire retail business
  • Support for multiple locations and channels from one system
  • Cross channel order management
  • Mobile and tablet optimised storefronts

Point-of-Sale Functionality

By using POS systems built for SuiteCommerce, your in store retailing can connect seamlessly with Ecommerce and customer data stored in NetSuite.

FHL has developed its own ePOS system, FirstPoS which enables you to:

  • Use customer data taken in store to offer online promotions
  • Manage inventory from the POS - turn stores to warehouses
  • Create vouchers on-the-fly

Suite Analytics & RUM

SuiteAnalytics provides real-time reporting, searches, key performance indicators (KPIs) and dashboards that are built into the ERP, CRM and Ecommerce features you use every day.

Real User Monitoring (RUM) helps measure the success of your SCA web store using NetSuite’s built-in reporting, searching, and data analytics capabilities

Dynamic Merchandising

Present upsells, cross-sells and related products based on merchant driven rules such as location, browsing behavior, items in cart, best sellers or higher margins.

Faceted Navigation

Enable shoppers to quickly and effortlessly find products by narrowing items by categories and attributes such as price and colour.

Responsive Design

Deliver a consistent and personalised retail experience to customers on all devices

Advanced Search

Solr provides capabilities like type ahead recommendations and customized search criteria settings to optimize results. Generate SEO-friendly URL links.

CRM & Marketing

Get a single view of each customer across all channels and physical and digital touchpoints

Coupons & Promotions

Leverage flexible coupon and promotion management tools to drive sales.

SuiteCommerce Advanced



SuiteCommerce Customer Centre



SuiteCommerce Site Builder



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