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NetSuite CRM

NetSuite CRM automates the opportunity-to-cash process and manages CRM activities across divisions and subsidiaries. It provides global visibility and management of all aspects of CRM, including marketing campaigns, sales opportunities, forecasts, customer service, partner management and more.

What is NetSuite CRM?

NetSuite CRM delivers powerful capabilities in one cloud solution, including sales force automation, marketing automation, and customer service management and support.

NetSuite CRM includes powerful sales performance management, order management and partner management which seamlessly integrates with your NetSuite ERP and ecommerce.

Provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.

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Key benefits for your business:

 
Streamlines lead-to-cash processes
Streamlines lead-to-cash processes

Replace manual processes with automated ones to improve responsiveness

Elevate productivity across the business with a 360° view of customers
Elevate productivity across the business with a 360° view of customers

Access real-time information into customer behaviour

Improves sales performance
Improves sales performance

Through forecasting, upsell and commission management and more

Manage global sales, marketing, services and partner organisations
Manage global sales, marketing, services and partner organisations

Integrated with your NetSuite ERP and ecommerce investments

Real-time access from anywhere
Real-time access from anywhere

Access key information across the globe, on any Wi-Fi enabled device

One version of the truth
One version of the truth

Ensure your business is aligned and that everybody is working from a single point of truth for all data

NetSuite CRM modules

NetSuite CRM Customer Service Management
NetSuite CRM Customer Service Management

An integrated customer service management solution giving your sales, support, service and fulfilment workforce a 360° view of customers, helping improve customer satisfaction, attract new customers and lower service costs.

NetSuite CRM Marketing Automation
NetSuite CRM Marketing Automation

Automates your entire marketing process allowing you to better align campaigns and programs with your sales teams.

NetSuite CRM Sales Force Automation
NetSuite CRM Sales Force Automation

Integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfilment, and sales commission.

NetSuite CRM Mobile
NetSuite CRM Mobile

Intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, empowering them with information at their fingertips.

NetSuite CRM Partner Relationship Management
NetSuite CRM Partner Relationship Management

Enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your business.

If you’re currently using other solutions and applications, contact us to find out how NetSuite CRM can help bring together and streamline your business.

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Some of Our Clients

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Contact us today

If you’re ready to find out how FHL and NetSuite can help bring together and streamline your business. Get in touch with a member of our team today. Click the link below to contact our team.

Speak to our team