NetSuite CRM automates the opportunity-to-cash process and manages CRM activities across divisions and subsidiaries. It provides global visibility and management of all aspects of CRM, including marketing campaigns, sales opportunities, forecasts, customer service, partner management and more.
NetSuite CRM delivers powerful capabilities in one cloud solution, including sales force automation, marketing automation, and customer service management and support.
NetSuite CRM includes powerful sales performance management, order management and partner management which seamlessly integrates with your NetSuite ERP and ecommerce.
Provides a seamless flow of information across the entire customer lifecycle—from lead all the way through opportunity, sales order, fulfilment, renewal, upsell, cross-sell and support.
Replace manual processes with automated ones to improve responsiveness
Access real-time information into customer behaviour
Through forecasting, upsell and commission management and more
Integrated with your NetSuite ERP and ecommerce investments
Access key information across the globe, on any Wi-Fi enabled device
Ensure your business is aligned and that everybody is working from a single point of truth for all data
An integrated customer service management solution giving your sales, support, service and fulfilment workforce a 360° view of customers, helping improve customer satisfaction, attract new customers and lower service costs.
Automates your entire marketing process allowing you to better align campaigns and programs with your sales teams.
Integrated sales processes from opportunity, upsell and quote management to sales forecasting, order management, fulfilment, and sales commission.
Intuitive tools that provide your mobile workforce with the ability to easily access and upload important data they need outside the office, empowering them with information at their fingertips.
Enables real-time information flow that enhances visibility, boosts collaboration between you and your partners and creates a conduit between partners and your business.